Hi I'm Temi,

your AI assistant

I can help you open an account, check your balance, increase your account limit and much more...

Temi AI Assistant

Things Temi can do for you

Account Opening

Provide instant responses to customer inquiries regarding products, services, and basic account information

Limit Increase

Provide users with support on how to increase transaction limit via the mobile banking platform, USSD and internet

Account balance request

Facilitate real-time transactions through the chatbot, such as checking balances, transferring funds, transaction

Investment Inquiry

Provide users with personalized insights and recommendations of the bank's investment types

Foreign Transfer & Remittance

Send and receive foreign currency transfers using your FCMB Domiciliary & Naira account details

Fraud Detection and Alerts

Provide real-time fraud alerts and enable customers to take immediate action

Branch services

Provide instant responses to customer inquiries on branch locations

Account Management

Provide instant responses to customer inquiries or requests regarding account statement request

Account Management

Provide users with responses on the requirements for account update, upgrade and account status

Alternate channels management

Provide support on how to retrieve username, password and pin via mobile banking, USSD and internet banking

Account Status

Provide users with support on if their account is active, inactive or dormant

Fastcash and loan enquiries

Provide instant responses to regarding fast cash and loan products, services, and how to apply account information